Frequently Asked Questions
Find answers to common questions about the Tork production intelligence platform, deployment, and benefits.
Tork is a production monitoring and planning platform designed for manufacturing plants. It collects real-time machine data using industrial IoT sensors and converts it into live dashboards, analytics, and AI-driven insights that help factories improve productivity and reduce downtime.
Tork was initially developed for the glass manufacturing industry but can be used in many manufacturing environments such as packaging, pharmaceuticals, FMCG production lines, and automotive component manufacturing.
Tork helps factories solve operational problems such as unnoticed machine stoppages, lack of real-time production visibility, manual logbook-based reporting, inefficient production planning, delayed maintenance response, and lack of production data for management decisions.
Tork uses industrial IoT sensor nodes installed on production lines. These sensors detect machine activity and transmit data using a LoRa wireless network to a gateway, which sends the data to the Tork platform for processing and visualization.
No. Tork is designed to work without modifying existing machines. Sensors are externally installed to detect production activity, allowing deployment without interfering with machine control systems.
Typical installation takes about 1–3 days per production line depending on the plant layout and number of sensors required. The system starts collecting data immediately after installation.
Yes. Tork provides APIs that allow integration with ERP systems such as SAP, Oracle, and other enterprise software, enabling production data to flow into existing enterprise workflows.
Tork provides multiple dashboards including live production dashboards, machine performance analytics, line efficiency reports, shift-wise production analysis, and plant-level performance dashboards.
The AI module acts as a factory assistant that analyzes production data to identify bottlenecks, detect downtime patterns, suggest production improvements, and answer operational questions related to plant performance.
Yes. Tork supports centralized monitoring across multiple plants, allowing management teams to view production data from different factories through a single platform.
Tork supports both deployment models. It can be deployed on the cloud for centralized access or on-premise for factories that require local data storage and control.
Factories typically see improvements in production visibility, machine utilization, downtime detection, and production planning accuracy, which results in higher operational efficiency.
Yes. Tork is specifically designed for brownfield factories where machines may not have built-in digital interfaces. The sensor-based approach allows monitoring without replacing existing equipment.
Tork uses secure communication protocols and encrypted data transmission. Access control mechanisms ensure that only authorized personnel can view plant data.
Yes. Tork dashboards are mobile-friendly, allowing plant managers and supervisors to monitor production using smartphones and tablets.
Yes. Tork detects machine stoppages instantly and provides alerts, allowing operators and maintenance teams to respond quickly and minimize downtime.
Traditional SCADA systems require direct integration with machine PLCs and can be complex and expensive. Tork uses a sensor-based approach that allows faster deployment without modifying machines.
Yes. New production lines and sensors can be added easily without major infrastructure changes.
Yes. Tork includes a production planning module that helps factories schedule production based on demand, machine capacity, and plant constraints.
You can request a demo through the website by submitting the demo request form. The Tork team will schedule a session to demonstrate the platform and discuss deployment for your factory.